Sam Novak
Went quiet· Text · asked Sep 12
Texts allowed now (quiet hours 9 pm to 8 am)
- Sat, Sep 12
- PRISM · After hours8:32 pm
Sam found you through Referral. Lead created.
- Sam8:33 pm
Hi! Do you have cut & style openings this week?
Joy8:33 pmHi Sam! Thanks for reaching out to Marlow & Finch. Friday at 4:00 pm with Marcus is open. Want me to hold it?
Why: First reply in 22 s, and the salon was closed. Brand Hub has open times for this service.
- Sun, Sep 13
- Joy8:33 pm
Hi Sam, just checking in. Still thinking about cut & style? I can hold a time for you.
Why: No reply after a day, so the Went quiet follow-up rule sent a nudge.
- Tue, Sep 15
- Joy8:33 pm
Last nudge from me, Sam: our Tuesday openings go quickly. Reply any time.
Why: No reply after a day, so the Went quiet follow-up rule sent a nudge.
Dash suggests · Won back by offering a held time; no promotion, so no promo consent needed.
Hi Sam, it's Marlow & Finch. Still thinking about cut & style? Elena has Tue Oct 13 at 11:00 am, Thu Oct 15 at 2:00 pm or Sat Oct 17 at 10:00 am open and I can hold one for you.