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Each $1 on ads brought back $1.60 in bookings.

This leaves out the $700 a month agency retainer and the $197 listing fee. With them the return is $1.33 per $1.

Meta and Google leads only; Instagram, phone, form and referral bookings are not counted here. You spent $4,658 and those leads booked $7,440. Meta carries it; Google Ads is the weak spot.

Spent on ads$4,658was $4,224
Booked, all sources$9,530was $9,360 · better
Left after ad spend$2,782was $3,441 · worse
Booked per $1 of ads$1.60was $1.81 · worse

Left after ad spend: $7,440 from Meta and Google leads minus $4,658 spent = $2,782

Northshore Social · retainer $700 a month · Sam Greer

What each channel paid back

Last 30 days
ChannelSpentLeadsBookedBooked valueBooked per $1Per $1
Meta adsSpent $2,999 · Booked $6,270$2,9994916$6,270$2.09
Google AdsSpent $1,659 · Booked $1,170$1,659295$1,170 $0.71
Ad spend totalSpent $4,658 · Booked $7,440$4,6587821$7,440$1.60
Instagram DMNo ad spend · Booked $1,610No ad spend185$1,610–
Website formNo ad spend · Booked $180No ad spend122$180–
Phone callNo ad spend · Booked $75No ad spend131$75–
ReferralNo ad spend · Booked $65No ad spend111$65–
The KnotListing, $197/monthListing $197 · Booked $160listing $19771$160 $0.81

All sources: 139 leads, 31 booked, $9,530.

Ad spend $4,658 · listing $197 (The Knot is a listing fee, not ad spend).

Spend against what it booked, by week

Counted in the week the guest first asked
Spent on adsBooked by that week’s leads
$0$2K$4K$6K$8KAug 16Aug 23Aug 30Sep 6Sep 13Sep 20Sep 27Oct 4

Is my agency working?

Northshore Social · $700 a month
Ad spend
$4,658
Retainer, one month
$700
Leads from their ads
78
Booked
21 · $7,440
Booked per $1, retainer included
$1.39
  • Not working
    Tracking number on their landing page

    The Google page still shows the main salon number, so 22 calls from Google Ads cannot be tied to a campaign.

  • Partly working
    Campaign tags (UTMs) on every lead

    A UTM is a tag on an ad link that says which campaign a click came from. 76% of ad leads arrive with one; Google is the gap (58%).

  • Partly working
    Bookings reported back to Meta and Google

    This tells each ad platform which clicks became clients. Meta gets bookings; Google does not, so its bidding learns from clicks, not from clients.

Agency figures count ad leads only and include the retainer; the strip above counts every source.

Not proven yet. 3 of 3 checks are not clean, so the $7,440 booked from ads is partly a guess. Counting the retainer, each $1 returns $1.39.