Tess Wren
Went quiet· Website form · asked Sep 14
Texts allowed now (quiet hours 9 pm to 8 am)
- Mon, Sep 14
- PRISM · After hours3:15 pm
Tess found you through Meta ads · Bridal season. Lead created.
- Tess · Form submission · Balayage3:16 pm
Hello, I'd like to book balayage. First time with you.
Joy3:16 pmHi Tess! Thanks for reaching out to Marlow & Finch. Balayage starts with a quick consult. Tuesday at 4:00 pm with Elena is open. Want me to hold it?
Why: First reply in 58 s, and the salon was closed. Brand Hub says this service starts with a consult.
- Tue, Sep 15
- Joy3:16 pm
Hi Tess, just checking in. Still thinking about balayage? I can hold a time for you.
Why: No reply after a day, so the Went quiet follow-up rule sent a nudge.
- Thu, Sep 17
- Joy3:16 pm
Last nudge from me, Tess: our Tuesday openings go quickly. Reply any time.
Why: No reply after a day, so the Went quiet follow-up rule sent a nudge.
Dash suggests · Won back by offering a held time; no promotion, so no promo consent needed.
Hi Tess, it's Marlow & Finch. Still thinking about balayage? Elena has Tue Oct 13 at 11:00 am, Thu Oct 15 at 2:00 pm or Sat Oct 17 at 10:00 am open and I can hold one for you.