Lena Hayes
Went quiet· Text · asked Sep 15
Texts allowed now (quiet hours 9 pm to 8 am)
- Tue, Sep 15
- PRISM11:40 am
Lena found you through Referral. Lead created.
- Lena11:41 am
Hello, I'd like to book balayage. First time with you.
Joy11:41 amHi Lena! Thanks for reaching out to Marlow & Finch. Balayage starts with a quick consult. Tuesday at 4:00 pm with Elena is open. Want me to hold it?
Why: First reply in 20 s. Brand Hub says this service starts with a consult.
- Wed, Sep 16
- Joy11:41 am
Hi Lena, just checking in. Still thinking about balayage? I can hold a time for you.
Why: No reply after a day, so the Went quiet follow-up rule sent a nudge.
- Fri, Sep 18
- Joy11:41 am
Last nudge from me, Lena: our Tuesday openings go quickly. Reply any time.
Why: No reply after a day, so the Went quiet follow-up rule sent a nudge.
Dash suggests · Won back by offering a held time; no promotion, so no promo consent needed.
Hi Lena, it's Marlow & Finch. Still thinking about balayage? Elena has Tue Oct 13 at 11:00 am, Thu Oct 15 at 2:00 pm or Sat Oct 17 at 10:00 am open and I can hold one for you.