Lucia Iverson
Went quiet· Text · asked Sep 17
Texts allowed now (quiet hours 9 pm to 8 am)
- Thu, Sep 17
- PRISM11:00 am
Lucia found you through Google Ads · Hair salon near me. Lead created.
- Lucia11:01 am
Hello, I'd like to book balayage. First time with you.
Joy11:01 amHi Lucia! Thanks for reaching out to Marlow & Finch. Balayage starts with a quick consult. Tuesday at 2:00 pm with Elena is open. Want me to hold it?
Why: First reply in 45 s. Brand Hub says this service starts with a consult.
- Fri, Sep 18
- Joy11:01 am
Hi Lucia, just checking in. Still thinking about balayage? I can hold a time for you.
Why: No reply after a day, so the Went quiet follow-up rule sent a nudge.
- Sun, Sep 20
- Joy11:01 am
Last nudge from me, Lucia: our Tuesday openings go quickly. Reply any time.
Why: No reply after a day, so the Went quiet follow-up rule sent a nudge.
Dash suggests · Won back by offering a held time; no promotion, so no promo consent needed.
Hi Lucia, it's Marlow & Finch. Still thinking about balayage? Elena has Tue Oct 13 at 11:00 am, Thu Oct 15 at 2:00 pm or Sat Oct 17 at 10:00 am open and I can hold one for you.