Owen Novak
Went quiet· Phone call · asked Sep 17
Texts allowed now (quiet hours 9 pm to 8 am)
- Thu, Sep 17
- PRISM · After hours8:45 pm
Owen found you through Phone call. Lead created.
- Owen · 1 min 29 s8:46 pm
Call about cut & style
- Fri, Sep 18
- Front desk12:46 pm
Hi Owen, it's Tamsin at Marlow & Finch. Tuesday at 10:30 am with Jules works for cut & style. Shall I book it?
- Sat, Sep 19
- Joy12:46 pm
Hi Owen, just checking in. Still thinking about cut & style? I can hold a time for you.
Why: First reply in 2 d, and the salon was closed. Brand Hub has open times for this service.
- Mon, Sep 21
- Joy12:46 pm
Last nudge from me, Owen: our Tuesday openings go quickly. Reply any time.
Why: No reply after a day, so the Went quiet follow-up rule sent a nudge.
Dash suggests · Won back by offering a held time; no promotion, so no promo consent needed.
Hi Owen, it's Marlow & Finch. Still thinking about cut & style? Elena has Tue Oct 13 at 11:00 am, Thu Oct 15 at 2:00 pm or Sat Oct 17 at 10:00 am open and I can hold one for you.