Alicia Chen
Needs a person· Phone call · asked yesterday at 9:11 am
Texts allowed now (quiet hours 9 pm to 8 am)
- Wed, Oct 7
- PRISM1:35 pm
Alicia found you through Google Ads · Hair salon near me. Lead created.
- Front desk1:46 pm
Hi Alicia, it's Devon at Marlow & Finch. Tuesday at 4:00 pm with Elena works for cut & style. Shall I book it?
- Yesterday
- Alicia9:11 am
Hair is quite thin, will it be damaged?
- Joy9:12 am
I'm not certain about that, so I'm asking the team to reply to you personally. Your slot is still held.
Why: First reply in 2 d. Brand Hub has open times for this service.
- Joy9:12 am
Handed to team Asked about a refund
- Alicia · No voicemail9:14 am
Missed call · no voicemail
Dash suggests · Joy handed off: asked about a refund. Edit before sending.
Hi Alicia, it's the team at Marlow & Finch, sorry we missed your call. I'm picking this up from Joy. Elena has Tue Oct 13 at 11:00 am, Thu Oct 15 at 2:00 pm or Sat Oct 17 at 10:00 am for cut & style. Which works for you?